Job Description
The Business Support Officer provides essential administrative and operational support to ensure the efficient functioning of a business unit or department. This role involves coordinating office activities, supporting staff with administrative tasks, managing records, and assisting with reporting, communications, and logistics. The Business Support Officer plays a key part in maintaining a productive and organized workplace.
Key Responsibilities
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Provide general administrative support including data entry, document preparation, and scheduling.
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Act as a first point of contact for internal and external inquiries, redirecting or responding as appropriate.
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Coordinate meetings, appointments, travel arrangements, and event logistics.
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Maintain and update records, files, and databases to ensure accuracy and compliance.
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Prepare business reports, correspondence, presentations, and other documents.
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Support financial processes such as invoice processing, expense tracking, and purchase orders.
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Assist with project coordination and tracking of progress on departmental initiatives.
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Liaise with internal teams and external stakeholders to support smooth business operations.
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Monitor office supplies and coordinate procurement or service requests as needed.
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Ensure compliance with company policies, procedures, and relevant regulations.
Skill & Experience
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Experience supporting a senior leadership team or multiple departments.
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Familiarity with project coordination or basic project management tools.
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Customer service orientation and strong interpersonal skills.
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Problem-solving mindset with a proactive approach to tasks.